Whenever items are in stock, our goal is to ship all orders the same day if received before 2 PM (14:00) Eastern Standard time.
Within the United States:
FREE standard shipping is provided to USA-based destinations (Typically sent at our sole discretion via USPS or UPS ground). Sorry, you will not be able to request how we ship orders that include free shipping.
Shipment times can vary based on your location, and they are not guaranteed. You will receive tracking on all orders, so you can check the status of your order at any time once it has shipped.
If you need an item shipped via a specific carrier or with faster delivery options, there are paid options available at checkout that you may choose from.
Outside of the United States:
International shipping rates vary based on destination and will be quoted at checkout. All international shipments are sent DDU, meaning the customer is responsible for any and all import duties, taxes, and fees related to the product when it is shipped to non-USA-based locations.
Delayed/missing order: You will receive a tracking number when your order ships. If your order is delayed beyond the standard delivery window, please contact us at info@gardentutor.com or call 781-214-1854 M-F 9 AM to 5 PM EST, and we will be glad to help.
