100% SATISFACTION GUARANTEE
If you are not 100% satisfied with your purchase of any Garden Tutor product, we will gladly refund your money within 30 days of your order, and we offer free returns.
Refund/Return Policy Details:
- Refunds can only be made to the original credit card you used to purchase your Garden Tutor product. If that card has been closed or canceled, we can still issue a credit to the originating card provider. Please allow 5-7 business days for the credit to be processed.
- We must verify your purchase to issue you a refund, so please provide us with your original order confirmation email to help us validate your purchase.
- We will email you a postage-paid USPS return label that you can print out and affix to your return shipment. In certain situations, we reserve the right to provide a full refund to the customer without returning the item. The customer will be fully responsible for the proper disposal of the item(s)
- When requested, please return all items. If multiple items are missing, we will not be able to refund you for the kit’s total price, and a prorated credit will be made.
- We do not accept returns after 30 days from your original order. If you are having an issue with a Garden Tutor product, please contact us, and we will do our best to help.
- We reserve the right to make changes to our return policy at any time.
Please email us at firstname.lastname@example.org or call 781-214-1854 Monday-Friday 9 AM to 5 PM EST and request a refund. In your request, state your full name and provide your order confirmation or invoice and be sure to provide an email we can reply to with the next steps.